Question: Is there a pickup option?
Answer: Yes! Pickup options are available only for customers located in New York State. Please email us at blossombeautyzshop @gmail.com before placing your order to confirm your eligibility for this option.
Question: Do you have a storefront?
Answer: We currently do not have a physical storefront. However, be sure to follow us on all social media platforms to stay updated on upcoming events and pop-up shops!
Question: What is the shelf life of your products?
Answer: Our products typically have a shelf life of 12–18 months. Our soaps have a shorter shelf life of 4–6 months.
Question: Are your products non-toxic and cruelty-free?
Answer: Yes! All of our products are safe, non-toxic, and cruelty-free. We do not use harsh chemicals or test on animals. If you have any allergies, please review the ingredient list in each product description before purchasing.
Question: Can body butters melt?
Answer: Yes, body butters can melt due to their natural ingredients such as butters and oils. We recommend storing your body butter in a cool, dry place and avoiding leaving it in hot environments such as a car.
Question: What is your refund policy?
Answer: For sanitary reasons, we do not accept returns, exchanges, or refunds at this time. We apologize for any inconvenience and appreciate your understanding and support.
Question: How do I contact customer service?
Answer: If you have any questions or concerns, please contact us at blossombeautyzshop @gmail.com or visit our Contact Us page.
Question: Do you accept wholesale orders?
Answer: Yes! We are now accepting wholesale orders for select items. Please email us for more details.
Question: Are you on social media?
Answer: Absolutely! Stay connected with us on:
Instagram & Tiktok: @blossomeautyz_
Facebook: Blossom Beaute